Customer support
Help Scout + Hoook
Connect Help Scout to your agent or product. Hoook handles the auth and gives you prebuilt tools and triggers for Help Scout, ready to call.
How Hoook connects Help Scout
- 1Your user connectsThey sign in to Help Scout through Connect Link. No OAuth app for you to build.
- 2Tokens handledHoook stores the credentials encrypted and refreshes them before they expire.
- 3Call the toolsUse prebuilt Help Scout actions from the SDK, a workflow or an MCP server.
- 4React to eventsStart a workflow the moment something changes in Help Scout.
- Category
- Customer support
Secure by design
- Credentials encrypted at rest and never shown to a model
- Every call scoped to the user who connected the account
- Every action logged with a full audit trail