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Customer support

Zendesk + Hoook

Connect Zendesk to your agent or product. Hoook handles the auth and gives you prebuilt tools and triggers for Zendesk, ready to call.

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How Hoook connects Zendesk

  1. 1Your user connectsThey sign in to Zendesk through Connect Link. No OAuth app for you to build.
  2. 2Tokens handledHoook stores the credentials encrypted and refreshes them before they expire.
  3. 3Call the toolsUse prebuilt Zendesk actions from the SDK, a workflow or an MCP server.
  4. 4React to eventsStart a workflow the moment something changes in Zendesk.
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Customer support

Secure by design

  • Credentials encrypted at rest and never shown to a model
  • Every call scoped to the user who connected the account
  • Every action logged with a full audit trail

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