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Customer support

Intercom + Hoook

Connect Intercom to your agent or product. Hoook handles the auth and gives you prebuilt tools and triggers for Intercom, ready to call.

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How Hoook connects Intercom

  1. 1Your user connectsThey sign in to Intercom through Connect Link. No OAuth app for you to build.
  2. 2Tokens handledHoook stores the credentials encrypted and refreshes them before they expire.
  3. 3Call the toolsUse prebuilt Intercom actions from the SDK, a workflow or an MCP server.
  4. 4React to eventsStart a workflow the moment something changes in Intercom.
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Customer support

Secure by design

  • Credentials encrypted at rest and never shown to a model
  • Every call scoped to the user who connected the account
  • Every action logged with a full audit trail

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